The Kenya Airports Authority (KAA) on Thursday, January 7 announced planned refurbishment of Jomo Kenyatta International Airport (JKIA).
In a press statement, the authority revealed that the facelift is meant to improve the passenger experience at the airport.
The 12-month airport renovation project will be carried out at the airport’s Terminals 1B and 1C and is estimated to cost Sh963 million.
The Authority stated that the project is aimed at refurbishing the departure halls to improve the check-in, security screening, retail operations, and passenger lounge experience.
“Once completed, the newly renovated light-filled departure terminals will deliver modern concessions and amenities that will give travellers a friendly and memorable experience,” read part of the press release.
According to KAA Acting CEO Alex Gitari, the refurbishment aims to improve customer experience in the airport.
“The refurbishment and facelift of the T1B & 1C aim to align the passenger experience in these terminals to match what is offered at T1A.
“The remodeling project is an integral part of the ongoing JKIA Customer Service Improvement Plan (CSIP) which was formulated from feedback from our stakeholders and customers,” he said.
The renovation also includes new world-class retail and food options, best-in-class technology, upgraded check-in and lounge areas, improved passenger flows and other travel experience enhancements.
The authority said the renovation will cause disruptions on the normal activities in the airport and advised passengers departing the airport to arrive at least four hours before the departure time.